SALES COORDINATOR - HILTON GARDEN INN DENVER UNION STATION
Company: Sage Hospitality
Location: Denver
Posted on: October 17, 2024
Job Description:
Why us?
This position is open until 11/30/2024 or until filled.
Pay: $24.15/hr
Why Us?
The Hilton Garden Inn Denver Union Station is a 233-room hotel on
the edge of the Union Station Neighborhood. Denver is on our
doorstep - Union Station, Coors Field, and the Museum of
Contemporary Art are all within a half-mile. We're a Mile from Ball
Arena events, with city dining all around, including our own Woodie
Fisher Kitchen and Bar: the oldest remaining structure in Denver's
iconic Union Station neighborhood.
We offer (for Full-time team members):
- Medical, dental, & vision insurance
- Health savings and flexible spending accounts
- Basic Life and AD&D insurance
- Paid time off for vacation, sick time, and holidays
- Eligible to participate in the Company's 401(k) program with
employer matching
- Employee Assistance Program
- Tuition Reimbursement
- Free On-Site Parking or Complimentary RTD MyRide pass
- Great discounts on Hotels, Restaurants, and much more.
- Eligible to participate in the Employee Referral Bonus Program.
Up to $1,000 per referral Job Overview
Assist sales managers in obtaining customer satisfaction by
performing clerical and administrative duties relating to guest and
hotel communications and sales. Responds to telephone and in-person
inquiries regarding reservations, hotel information and guest
concerns.
Responsibilities
- Answer sales office phones when sales staff not available.
Respond to all sales inquiries accurately, timely and in a
professional manner.
- Type correspondence, reports and necessary forms i.e.
contracts, as well as prepare proposals or other letters as
directed.
- Coordination of all group and wedding business as contracted by
the sales manager/DOS. Contact and provide appropriate follow-up on
all signed/contracted business within five (5) working days.
Determine and coordinate all needs of the customer.
- Responsible for effectively communicating with the various
departments to ensure that the meeting and related functions are
executed to exceed the client's expectations.
- Account Service and Management: Maintains well documented,
accurate, organized and up-to-date file management in order to
serve client and employer in the most expedient, organized and
knowledgeable manner.
- Develops strong customer relationships through appropriate
client communication and the use of professional, courteous and
ethical interpersonal interaction.
- Work with sales personnel to achieve required sales team
goals.
- Have current knowledge of hotel rates, strategies, discounts
and promotions.
- Assist with completing any required sales reports.
- Develop and effective communication and information system with
the hotel team to disseminate details of upcoming group, meeting
events and special events in the primary marketing area.
- Assist hotel with implementing hotel specific selling
strategies.
- Promptly, the same day or by 10am the next business day,
follows-up on all customers' needs and inquires in an efficient and
expedient manner.
- Represents themselves and the hotel with the highest level of
integrity and professionalism, a service focused approach and a
caring, sincere attitude at all times.
- Exhibits a positive and involved team attitude to all hotel
departments and maintains open communication with all co-workers
for the best overall performance of the hotel.
- Display a neat, clean and business-like appearance at all
times.
- Creates monthly social hour calendar with the Director of
Sales.
- Assists the Sales department with monthly luncheons, client
events, etc.
- Conduct walk-in tours
- Create gift bags for guest traces, VIP's, Hug's, etc. Keep
supplies stocked and on hand.
- Work with EBC on all group turnover and proper execution of the
groups. Qualifications
Education/Formal Training
High school diploma or vocational secretarial.
Experience
Previous sales, hospitality, and secretarial experience
preferred.
Knowledge/Skills
- Advanced knowledge/use of Microsoft Word applications: Word,
Excel, Publisher and PowerPoint.
- Alphabetizing, grammar and punctuation skills.
- Standard business letter formats.
- Strong editing skills. Physical Demands
The physical demands described here are representative of those
that must be met by an associate to successfully perform the
essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions.
- Excellent communication skills necessary to communicate clearly
with customers and other departments by phone or in person.
- Able to read contracts and letters.
- Able to use computers.
- Excellent attention to detail and multi-tasking skills.
- Bending/kneeling - repeated bending and kneeling required while
filing
- Mobility - must be able to reach all areas of hotel to assist
clients. Occasional standing. Occasional carrying and lifting of
files and office items up to 25 lbs.
Environment
General office and hotel environment
Keywords: Sage Hospitality, Littleton , SALES COORDINATOR - HILTON GARDEN INN DENVER UNION STATION, Sales , Denver, Colorado
Didn't find what you're looking for? Search again!
Loading more jobs...