Grooming Salon Manager
Company: Petco
Location: Longmont
Posted on: October 30, 2024
Job Description:
Create a healthier, brighter future for pets, pet parents and
people! If you want to make a real difference, create an exciting
career path, feel welcome to be your whole self and nurture your
wellbeing, Petco is the place for you. Our core values capture that
spirit as we work to improve lives by doing what's right for pets,
people and our planet.
- We love all pets like our own
- We're the future of the pet industry
- We're here to improve lives
- We drive outstanding results together
- We're welcome as we arePetco is a category-defining health and
wellness company focused on improving the lives of pets, pet
parents and Petco partners. We are 29,000 strong and operate 1,500+
pet care centers in the U.S., Mexico and Puerto Rico, including
250+ Vetco Total Care hospitals, hundreds of preventive care
clinics and eight distribution centers. We're focused on
purpose-driven work, and strongly believe what's good for pets,
people and our planet is good for Petco.Job Summary: As a Petco
Grooming Salon Leader, you will be responsible for leading and
managing the grooming salon operations to provide exceptional
grooming services for our beloved pets. Your primary objective will
be to ensure a high level of customer satisfaction, promote a
positive work environment, and drive salon performance. You will
oversee a team of professional groomers and support staff, ensuring
they deliver excellent grooming services while maintaining the
salon's cleanliness and safety standards. This role requires strong
leadership, exceptional customer service skills, and a passion for
animals. -Your Petco Grooming Career: -
- Competitive base pay, plus incentive
- Medical, dental, vision and more
- 401k and more
- Paid Time Off
- Petco Discounts
- All the supplies & equipment you need, including, clippers,
blades, shears, shampoo, sprays, tools, etc. -
- State of the art equipment, including bathing system, kennels,
tables, and dryers -
- Career development and growth opportunities, such as a Grooming
Mentor and Grooming InstructorResponsibilities: -1. - - -Salon
Operations Management: -
- Oversee day-to-day operations of the grooming salon, ensuring
smooth and efficient workflows. -
- Coordinate grooming appointments, manage scheduling, and
optimize grooming capacity. -
- Ensure compliance with company policies, procedures, and safety
guidelines. -
- Monitor and manage salon inventory, including grooming supplies
-2. - - -Team Leadership and Development: -
- Recruit, hire, train, and supervise a team of groomers and
support staff. -
- Provide ongoing coaching, feedback, and performance evaluations
to salon team members. -
- Foster a positive and collaborative work environment that
encourages teamwork and professional growth. -
- -Conduct regular training sessions to enhance grooming skills
and stay up to date with industry trends. -3. - - -Customer Service
and Relationship Building: -
- Provide exceptional customer service by addressing client
inquiries, concerns, and requests. -
- Build and maintain strong relationships with clients, ensuring
their satisfaction and loyalty. -
- Proactively resolve any customer issues or complaints related
to grooming services. -
- Utilize customer feedback to improve salon operations and
enhance the overall customer experience. -4. - - -Quality Assurance
and Safety Standards: -
- Ensure grooming services adhere to Petco's quality and safety
standards. -
- Perform quality checks to maintain grooming excellence and
consistency. -
- Stay updated on industry grooming techniques, trends, and best
practices. -
- Maintain cleanliness and organization of the salon, ensuring a
safe and comfortable environment for pets and staff. -5. - -
-Performance Tracking and Reporting: -
- Monitor salon performance metrics, including revenue, grooming
appointments, and customer satisfaction. -
- Analyze data and generate reports to identify areas of
improvement and develop action plans. -
- Collaborate with the store management team to meet sales
targets and salon objectives. -
- Implement strategies to drive salon growth, increase customer
base, and enhance profitability. -Requirements: -
- Previous experience in pet grooming, salon management, or a
related field.
- Proven leadership skills with the ability to motivate and
develop a team. -
- Excellent customer service and interpersonal skills. -
- Strong organizational and time management abilities. -
- Knowledge of grooming techniques, breed standards, and pet care
products. -
- Ability to handle and groom pets of all sizes and temperaments.
-
- Proficiency in computer systems and salon management software.
-
- Flexibility to work evenings, weekends, and holidays as
required. - -If you are passionate about pets, have a strong
background in grooming, and possess exceptional leadership skills,
we invite you to join our team as a Petco Grooming Salon Leader.
Help us create a safe and enjoyable grooming experience for our
furry friends and their owners while driving salon success and
customer satisfaction. -Petco Animal Supplies, Inc. is an Equal
Opportunity Employer. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, disability, age, protected veteran status, or any other
protected classification.The pay ranges outlined below are
presented in accordance with state-specific regulations. These
ranges may differ in other areas and could be subject to variation
based on regulatory minimum wage requirements. Actual pay rates
will depend on factors such as position, location, level of
experience, and applicable state or local minimum wage laws. If the
regulatory minimum wage exceeds the minimum indicated in the pay
range below, the regulatory minimum wage will be the minimum rate
applied.$15.00 - $22.50Hourly or Salary Range will be reflected
above. For a more detailed overview of Petco Total Rewards,
including health and financial benefits, 401K, incentives, and PTO
-see https://careers.petco.com/us/en/key-benefits To translate this
webpage to Spanish or other languages on your internet browser
click the translate button to the right of your browser address
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Keywords: Petco, Littleton , Grooming Salon Manager, Hospitality & Tourism , Longmont, Colorado
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