Concierge Thursday- Friday- Saturdays 8:30a-5:00p
Company: Christian Living Communities
Location: Denver
Posted on: October 11, 2024
|
|
Job Description:
Job Description Position Summary Self-motivated; uses strong
hospitality focus, in serving as the first and central point of
contact for service related issues. Answers resident questions and
assists residents in making reservations for dining, travel, in
home service referrals, dry cleaning depository, entertainment
attractions, events, etc. as applicable. Develops and delivers
personalized service. Answers phone, manages in-house mail center
and serves as a general referral source. Essential Duties Screens
incoming calls; takes messages and /or forwards calls as
appropriate. Greets and signs in all visitors Greets and provides
directions or information to residents, visitors, guests and
vendors. Responsible for sorting and distributing incoming mail.
Provides clerical assistance as needed. Types letters of
correspondence, memorandums, reports, forms, etc. Receives event
reservations, schedules guest apartment reservations and updates
census, resident directory and birthday list. Provides basic
information to those inquiring about the community; ensures current
marketing brochures are available. Responds to Emergency Call
System and building alarm system. Responsible for administration of
Stat Check System. Responsible for periodic interior rounds to
ensure building is secure. Receives and processes work orders for
the Community. Manages office equipment and supplies. Provides
effective and courteous service to all residents, guests and
co-workers. Handles resident emergency situations in the absence of
the Resident Services Director. Other duties as assigned.
Qualifications Basic Qualifications & Experience High School
Diploma or equivalent experience. Working knowledge of
multi-extension, multi-line telephone system is required. Prior
concierge or hospitality experience strongly preferred. Energetic,
enthusiastic, exceptional communication skills. Good organizational
skills, follow-up and follow through; must be able to multitask.
Minimum one-year experience in a business office environment.
Strong clerical skills to include knowledge of computer software
(Word, Excel, Outlook). Must be able to read, write and speak the
English language. Must possess strong communication and excellent
customer service skills. Must be able to read, write and speak the
English language Working Conditions / Physical Requirements Light
physical effort required by handling objects up to 20 pounds
occasionally and/or up to 10 pounds frequently. Sits, stands, bends
and moves intermittently during working hours. Is subject to
frequent interruptions. Interacts with residents, family members,
visitors frequently. Additional Information If you are considering
a position at Christian Living Communities - Cappella Living
Solutions, we have a wide range of benefits to consider! These may
vary based on the status of the role (PT, FT, or PRN). --- Health
Coverage --- Health Savings Accounts --- Retirement (with match)
--- Dental, Vision, Disability & Life Insurance --- Paid Time Off
plan We envision a warm and welcoming environment for all
residents, team members, family members, and members of our
communities - a place of belonging. Please let us know if you
require accommodation during the interview process. We ask all
applicants to carefully review the hiring salary range for each
posted job opportunity, as we will not hire outside the
predetermined range. This position will be accepting applications
until 10/30/24 All your information will be kept confidential
according to EEO guidelines. Wage --s-p-m1-- By applying, you
consent to your information being transmitted by Monster to the
Employer, as data controller, through the Employer's data processor
SonicJobs. See Christian Living Communities Terms & Conditions at
https://www.smartrecruiters.com/terms-and-conditions/FOSS/ and
Privacy Policy at https://www.smartrecruiters.com/privacy-policy/
and SonicJobs Privacy Policy at
https://www.sonicjobs.com/us/privacy-policy and Terms of Use at
https://www.sonicjobs.com/us/terms-conditions
Keywords: Christian Living Communities, Littleton , Concierge Thursday- Friday- Saturdays 8:30a-5:00p, Hospitality & Tourism , Denver, Colorado
Click
here to apply!
|